Two NZ arts organisations talk Twitter

“Think about your message and its relevance to your audience. When you’ve got something spot on, that’s when the engagement hits …” Tessa Yeoman, Auckland Writers Festival.


twitter blog

A 22% annual increase in Twitter followers and 52 million views or impressions of tweets across 38 New Zealand arts organisations. These are two of the standout findings on Twitter usage extracted from our last year of Optimiser Online Marketing Benchmarking project data. Twitter is an important and growing platform to connect with arts audiences in New Zealand.

In this video from our recent Conversation Starter held on Google Hangouts, host Vicki Allpress-Hill poses four questions to panelists Cathy Aronson, Editor of The Big Idea and Tessa Yeoman, Marketing & Development Manager, Auckland Writers Festival:

  • How can New Zealand arts organisations best utilise Twitter?
  • What have you found the challenges to be with this platform?
  • What types of content do you find work best on Twitter ?
  • Have you tried any of the new Twitter tools or offerings?

This Google Hangout was recorded on 29 March, 2016 and was the fourth Conversation Starter in the series. There are two more planned for this year.

Register to receive alerts and information about other videos in our Optimise online marketing video series.

View the full Optimise video playlist on Creative New Zealand’s Youtube channel.

Read more about Creative New Zealand’s Optimise programme for arts managers.

We need to talk about mobile

In his book The Third Screen: Marketing to Your Customers in a World Gone Mobile, digital interactive marketplace pioneer Chuck Martin nailed in one sentence what it is about mobile that has made such a difference to us as marketers and arts organisations.

“Your customers are free from the confines of their homes, offices, and traditional media and retail environments.”

Chuck published these words almost five years ago back in 2011. We knew about mobile then, but now this new reality is really hitting home.

Our Optimiser Online Marketing Benchmarking study 2013-2015 has unearthed that 33% of visits to the 38 arts organisation participants’ websites are now made on mobile or tablet.

Optimiser Online Marketing Benchmarking Study – Creative New Zealand and The Audience Connection – 2013-2015

This compares with 15% two years ago.

These statistics mirror the continually increasing smartphone and iPad/tablet penetration in New Zealand – now 70% and 58% respectively according to the Research New Zealand’s Report on a Survey of New Zealanders’ Use of Smartphones and other Mobile Communication Devices 2015.

These numbers were 48% and 29% respectively two years ago.

In April 2015 Google responded to the global shift to mobile by publicly announcing they would prioritise mobile friendly sites in mobile search results and push others further down the list. Their new Mobile Friendly Test tool enables site owners to view Google’s assessment of their site for mobile friendliness.

We are now in a situation where becoming responsive is no longer an option if we want to remain connected to our audiences and have any sort of competitive advantage.

Learn how you can adapt to mobile in this recording of our February Optimiser webinar, featuring a case study from the NZ International Comedy Festival presented by Associate Director Lauren Whitney.

What are the next steps if you’re a mobile-focused arts organisation?

Are you still grappling with how to be mobile-focused? Or are you now mobile-responsive and wondering what’s next?

Join us on Tuesday, 16 February 2016 from 10.30am to 11.30am for our first Optimise webinar in 2016. To register please email Grace Sinclair and we will send you a link to join the webinar.

0b911441-18bb-4155-b025-97019e796d8cEngaging effectively with our audiences on mobile remains one of the greatest challenges – and opportunities – facing New Zealand arts organisations in 2016.

In this webinar, Director of The Audience Connection, Vicki Allpress Hill, will take you through latest trends and best practice in mobile, challenging you to think beyond your website and across multiple digital channels. She’ll suggest practical steps you can take and how to gain meaningful insights about your audience’s behaviour on mobile from freely available analytics tools.

Joining the webinar will be Lauren Whitney, Associate Director of the New Zealand International Comedy Festival, who will share discoveries and ongoing approaches to engaging with audiences on mobile, building on her popular case study at last year’s The Big Conversation.
Join us to discover:

  • Impending trends in mobile that we need to understand
  • Multi-channel mobile journeys – thinking beyond our websites
  • Case Study: “The Continuing Mobile Journey” with Lauren Whitney, Associate Director of New Zealand International Comedy Festival
  • Understanding the “why”, not just the “what”, of your mobile analytics

Don’t miss this opportunity to start 2016 with a fresh and more informed approach to engaging with your audiences on mobile. Creative New Zealand’s Optimise online marketing series is free of charge and provides rich content in practically focussed sessions. If you have specific questions related to this topic that you’d like us to address in the webinar, please email them in advance to Grace Sinclair.

Optimise Conversation Starter: Three New Zealand arts marketers talk ‘mobile’

Female Cell phone close-up hand outdoor message sms e-mailJoin us for the first of our Conversation Starters later this month – one of our exciting new Optimise initiatives for 2015.

Three digitally savvy New Zealand arts marketers will share the opportunities; challenges and outcomes of developing their mobile responsive websites in this panel discussion to be held live on Google Hangouts and led by Vicki Allpress Hill of The Audience Connection with Helen Bartle from Creative New Zealand.

Visit Creative New Zealand’s YouTube channel on Wednesday 25 March 2015, from 10.30 to 10.50 a.m. to view this 20-minute discussion live.  Add this event to your calendar.

Our panelists will be:

  • Stuart Angel, Director of Business Partnerships and Marketing for Auckland Philharmonia Orchestra
  • Jane James, Events & Marketing Coordinator for Taranaki Arts Festival Trust
  • Candice de Villiers, Marketing and Communications Co-ordinator for Chamber Music New Zealand.

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